Design

Professional Services

Design | Programming | Consultation Services
 

In addition to the services described on other pages, we can offer design, programming and consultation services.  Our effort and focus is to be a turnkey, point source resource for an entire project.  As such, we provide detailed design services, CAD drawings, cabinet design and software programming.  We usually provide these as part of a base project but where appropriate, we can leverage these skills in order to supply:

• Free initial consultation at your location or ours
• Take over the servicing of existing projects
• Provide consulting to the construction and design trades
• Create bid submittal packages for larger commercial projects
• CAD system design
• Complete documentation and training packages
• Design, installation, and service packages
• Intuitively simple to operate systems
• Project management
• Detailed proposal packages

Project Management
 

At Pro Sound Service, we pride ourselves on being excellent project managers. Whether it is a simple one day installation or multi-phase long term new construction project, we coordinate, communicate and follow through.

Our Approach: The first and most important aspect of project management is communication. We believe that we must establish and maintain the trust of our clients with these simple tools:

• We show up on time.
• We call you back.
• We let you know what is happening.
• We respect your time.

Our Processes: In order to provide an efficient and bug free installation we have developed the following key practices:

ATP or Assemble, Test and Prepare:  We will preassemble and test your system in our facility before bringing it to you. This most crucial step in our business ensures that you have a functioning system that has been debugged and quality tested.  Clients are encouraged to come in during this phase and comment on the system.

Client Management
 

At Pro Sound Service we have a culture of consultation. We strive to give our clients a comfortable, non-threatening environment to make educated decisions about their systems.

We Listen: The entire staff of Pro Sound Service is skilled in the art of listening. We know and appreciate that if we really understand our clients, we will be best at meeting their needs.

We will make sure we understand your particular needs.

We will ask you to participate in the decisions.

We Educate: We understand and are sensitive to the notion that you may want to be briefed on all options and technologies.  Our job is to be your trusted source for electronics and technology.

We will avoid technical jargon and arcane examples.

We will show you practical examples of technology in use.

We will be honest about what works and what doesn’t.

We will discuss the benefit of the technology instead of technical specifications.

We Are Flexible: We encourage and promote a collaborative environment with our clients.  We invite questions, alternative solutions and new approaches.

Our Values                              

Honesty

We are honest with our clients throughout the sales, installation, and support process of every Audio/Visual project.
 

Integrity

We conduct ourselves with the highest level of integrity throughout our interaction with clients, peers, and other contractors.

Value

We provide appropriate value in all of the products and services we promote.
 

Professionalism

We act in a professional manner to provide professionally designed, manufactured, and installed solutions and services to our customers.

Respect

We respect the wishes and expectations of our clients and work hard to meet and exceed those expectations.

We welcome you to look over our client list and read our testimonials on the services we've provided for over 20 years.

Free on-site Estimate 

Contact us and tell us about your project. If you need any of our services anywhere in New England or any of our products world-wide, contact us and we'll come out to give you a free on site estimate.