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About Us

Pro Sound Service Inc. (PSS) began in 1990 and has since grown to be New England's premier "Full Service" integrators for professional audio visual, sound and lighting systems, specializing in the design, sale, installation, service and repair of professional equipment for a broad range of industries.  Whether you need A/V for your classroom or boardroom, or sound and lighting for your worship center, theater, hotel, restaurant or nightclub, we deliver customized solutions from concept to design and construction to long-term maintenance and support. We have established a reputation for quality and perfection by providing a full array of equipment, sound engineers, trained labor, and decades of experience.

 

We can readily design a complete audio/video/control system that integrates seamlessly and that is "tuned" to our clients' needs and ready for the future.  Combining our audio-visual experience with our extensive acoustical background we offer service fit for the most demanding and rigorous projects.

We are also offer Service / Preventative Maintenance and Repairs.  Unlike our "competition", we are a factory authorized warranty repair station and offer recone service as well.  Our service division of the company operates in a 5,000 square foot facility with best of class repair technicians and bench equipment.  Components can be dropped off at our facility in Braintree, MA or you can contact us.

 

We also have an ecommerce store, Pro Sound Parts, on this website where we offer the most recognized and respected brands in the industry at competive prices. 

 

WHAT WE DO:

 
PSS specializes in the design, engineering, sales, repair and servicing of simple to complex integrated A/V systems.  PSS has extensive experience in installing integrated systems in Auditoriums, Hotels, Performance Centers, Places of Worship, Restaurants, Retail, Schools, Stadiums, Other Venues (see Our Client List) throughout New England and beyond.  PSS incorporates into its proposed projects the most advanced technologies and state-of-the-art electronics currently available in the marketplace.

 

WHO WE SERVE: 

 

We serve the following markets throughout New England:

  • Houses of Worship
  • Educational Institutions
  • Convention Centers / Museums
  • Theaters / Concert Halls / Stadiums / Auditoriums
  • Cities / Towns / State / Government
  • Hotels / Restaurants / Nightclubs and Sports Bars
  • Corporate Offices / Board Rooms / Conference & Learning Rooms
  • Non-profit Organizations
  • Casinos / Specialty

INSTALLATION & SERVICE

Key Points:

  • We are technology oriented and aggressively focused on staying on the leading edge of our industry.
  • We feature complete systems integration, from conceptual planning through ultimate installation and hands-on training.
  • We design, install and service audio, video, presentation, broadcast, distance learning and videoconferencing systems.
  • Our formalized and time-tested procedures effectively and efficiently deliver high-quality, user-friendly systems to our customers.
  • We are a company with both a local New England presence and a nationwide scope of operation.
  • We are stable, well-managed and financially sound.   

Our daily goal is to maintain and build upon unmatched customer service.  We strive to further enhance our excellent reputation as a well managed, highly efficient and knowledgeable organization by using technology to assist our valued clients in becoming more profitable.  We recognize that quality people, believing in our vision, prove instrumental in our continued success as an organization.

We can readily design a complete audio/video/control system that integrates seamlessly and that is "tuned" to our clients' needs and ready for the future.  Combining our audio-visual experience with our extensive acoustical background we offer service fit for the most demanding and rfegorous projects.

 

The Markets we typically serve are:

  • Houses of Worship              
  • Educational Institutions
  • Convention Centers / Museums
  • Arenas / Stadiums
  • Theaters/ Concert Halls
  • Cities / Towns / State / Government
  • Hotels / Restaurants / Nightclubs and Sports Bars
  • Corporate Offices / Board Rooms / Conference & Learning Rooms
  • Non-profit Organizations
  • Casinos/Specialty

 

Our daily goal is to maintain and build upon unmatched customer service. We strive to further enhance our excellent reputation as a well managed, highly efficient and knowledgeable organization by using technology to assist our valued clients in becoming more profitable. We recognize that quality people, believing in our vision, prove instrumental in our continued success as an organization.

 

Pro Sound Service is also an authorized dealer of hundreds of brands, including JBL Professional, Ashly Audio, AKG, Allen & Heath, Allen Products, B&C Loudspeakers, Crestron, Crown, DBX, Denon, EAW, Littlite, Road Ready Cases, Shure, and Yamaha (including replacement parts & recone kits).  We now offer thousands of items for purchase online or visit our retail store located at 20 Brookside Road, Braintree, MA.   Here you will find state-of-the-art makes and models for Live DJ production to Live Club Audio.   

 

In addition, Pro Sound Service Inc. is also an authorized loudspeaker recone and warranty repair station, also specializing in passive crossover design and repair.  We operate a top notch repair facility for consumer and professional electronic components. Our Factory authorized technicians repair everything from your microphone cable to the most complicated electronic repairs.   We stock hundreds of raw frame loudspeakers and drivers along with replacement parts and supplies.

 

Commercial Work Includes - AV Systems Design and Installation - Acoustic Fill and Placement - Audio and Video Teleconferencing - Background Music - Camera Monitoring - Control System Design & Programming - Data Display and Projection - MATV Systems - Service & Preventative Maintenance - Speaker Mounting and Rigging - Speaker Repair & Reconing - Video and Computer Interfacing - Video Networking and Switching - Warranty Repair

 

Pro Sound employs a consultative and personalized approach for clients to learn about and acquire electronic systems. Key goals of the organization include:

  • Providing systems that are simple to use
  • Providing systems that are reliable
  • Providing a comfortable and collaborative environment for customers
  • Providing exceptional customer service


Our Values  

 

Honesty

We are honest with our clients throughout the sales, installation, and support process of every Audio/Visual project.

 

Integrity

We conduct ourselves with the highest level of integrity throughout our interaction with clients, peers, and other contractors.

 

Value

We provide appropriate value in all of the products and services we promote.

 

Professionalism

We act in a professional manner to provide professionally designed, manufactured, and installed solutions and services to our customers.

 

Respect

We respect the wishes and expectations of our clients and work hard to meet and exceed those expectations.

At Pro Sound Service Inc., we focus on the relationship with the customer. We know and understand that if we provide an enjoyable experience and top quality systems, our clients will continue to use us and provide referrals.   Like any high quality purchase, products and services at Pro Sound Service may not always be the least expensive. In the long run however, Pro Sound Service provides greater value as the end product is more reliable and follow-on service is prompt and thorough. (Take a look at our testimonials).

Please consider Pro Sound Service for your next project. We guarantee that you will feel comfortable and impressed with our level of expertise and quality of service. Click here to contact us